System Analyst - MS CRM

Date: Apr 15, 2019

Location: Kuala Lumpur, MY

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Genting Malaysia Berhad


Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business covering theme parks, gaming, hotels, seaside resorts and entertainment in Malaysia, the UK and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. The flagship projects under this plan include Skytropolis, Outdoor Theme Park and next to it is the Sky Avenue & Sky Plaza, a shopping haven for the chic and stylish, with some of the most prestigious lifestyle brands and signature franchises from around the world. The plaza will also house a state-of-the-art cable system, which connects the Sky Avenue to the mid-hill Genting Premium Outlet, with a transport capacity of 3,600 passengers per hour per way.

If you are searching for a dynamic career in the leisure and hospitality industry that offers exciting challenges and growth opportunities; and are a results-driven team player, who is passionate about making people happy then…WE WANT YOU!




  • Perform detailed requirements study to capture business requirements and prepare technical specification with analyst programmer.
  • Analyze the technical issues and propose CRM solutions for resort-wide.
  • Domain knowledge functional mapping in overall CRM initiatives.
  • Working closely with PM and as the backup for the PM.
  • As technical lead to the CRM application topology.
  • Estimates required resources to complete tasks in assigned projects in order to project completion dates and aid in scheduling
  • Research and recommend hardware and software development, purchase, and uses



  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent with 5 years’ system analysis & design experience.
  • Preferable 2-3 years’ project management experience.
  • Knowledge and experiences in Enterprise CRM related concepts are added advantage.


Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: Systems Analyst, Programmer, Computer Science, CRM, Project Manager, Technology

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