Customer Relations Officer

Date: May 17, 2019

Location: Kuala Lumpur, MY

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Genting Malaysia Berhad


Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business covering theme parks, gaming, hotels, seaside resorts and entertainment in Malaysia, the UK and the US. It is one of the largest listed companies in Malaysia.


With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. The flagship projects under this plan include Skytropolis, Outdoor Theme Park and next to it is the Sky Avenue & Sky Plaza, a shopping haven for the chic and stylish, with some of the most prestigious lifestyle brands and signature franchises from around the world. The plaza will also house a state-of-the-art cable system, which connects the Sky Avenue to the mid-hill Genting Premium Outlet, with a transport capacity of 3,600 passengers per hour per way.


If you are searching for a dynamic career in the leisure and hospitality industry that offers exciting challenges and growth opportunities; and are a results-driven team player, who is passionate about making people happy then…WE WANT YOU!




• To handle inbound and outbound calls and the public regarding our resorts’ facilities
• To sell and promote rooms, shows and limousine packages as well as to ensure the achievement of daily sales target set by the Management
• To manage customers' profile in the CRM application
• To be responsible for all administration and coordination of work



• Minimum SPM / STPM qualification
• Fresh graduates are encouraged to apply as on the job training will be provided
• Good command of English and the ability to converse in local dialects are an added advantage
• Able to perform shift under rotation

• Willing to work on public holidays and weekends

• Willing to work at Kuala Lumpur, Jalan Sultan Ismail
• Able to start immediately
• Full time & temporary position(s) are available


Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: CRM, Technology

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