Theme Park Operations Supervisor (Guest Services & Ticketing)

Date: Jun 11, 2022

Location: Genting Highlands, Pahang, MY

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!


Job Requirements:

  • Minimum SPM qualification with credit in Mathematics;
  • Desirable 2 years working experience in Theme Park environment with at least 1 year experience in Supervisory role;
  • Able to conduct calculations efficiently and effectively;
  • Pleasant personality with good communication skills;
  • Able to communicate and write in English and Bahasa Malaysia.



Job Descriptions:


  • Managing the team of Guest Services & Ticketing;
  • Planning and preparing daily, weekly and monthly roster;
  • Supervise Guest Services Crew daily job at assigned business units;
  • Checking and verify Guest Services Crew transaction;
  • Ensure all emails been responded accordingly and correspondence with any inquiry;
  • Support the role of Guest Services Crew when needed;
  • Report to your Superior should there is any issue arise in the department.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

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