Theme Park Assistant

Date: Nov 17, 2023

Location: Genting Highlands, Pahang, MY

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Desired Qualifications / Skills / Experience:

  • Minimum SPM or equivalent.
  • Able to converse and read Malay and English.
  • Mandarin speaking would be an added advantage
  • Friendly Guest disposition
  • Outgoing and fun personality
  • Not colour blind
  • Must have the ability to participate effectively in teams.
  • Willing to work long hours based on Operation’s needs.
  • Must be flexible with work schedule including weekends, holidays, and evenings.


Job Summary

Job Specific Responsibilities

  • Operate the Attraction according to the trained Standard Operating Procedures (SOP’s).
  • Manage queue lines.
  • Ensure compliance with ride restrictions.
  • Load and unload rides.
  • Ensure personal, Guest and Crew safety at all times.
  • Report any machinery failure and maintenance required to the supervisor.
  • Assist with emergency and evacuation procedures.
  • Suggest and recommend to Guests.
  • Take full ownership of the empowerment to resolve Guest challenges as soon as possible.
  • Liaise with other departments such as cleaning, maintenance and guest services on a need’s basis.
  • Maintain the dress standards set by Rides & Attractions at all times.
  • Maintain overall cleanliness of the Attraction areas.
  • Perform other duties as assigned.



*This job description is not intended to be all-inclusive; you are required from time to time to perform other duties or work in other locations to meet business needs or instructed by the management.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!