Technical Support Executive

Date: Oct 18, 2021

Location: Genting Highlands, Pahang, MY

Genting Malaysia Berhad


Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business covering theme parks, gaming, hotels, seaside resorts and entertainment in Malaysia, the UK and the US. It is one of the largest listed companies in Malaysia.


With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. The flagship projects under this plan include Skytropolis, Outdoor Theme Park and next to it is the Sky Avenue & Sky Plaza, a shopping haven for the chic and stylish, with some of the most prestigious lifestyle brands and signature franchises from around the world. The plaza will also house a state-of-the-art cable system, which connects the Sky Avenue to the mid-hill Genting Premium Outlet, with a transport capacity of 3,600 passengers per hour per way.


If you are searching for a dynamic career in the leisure and hospitality industry that offers exciting challenges and growth opportunities; and are a results-driven team player, who is passionate about making people happy then…WE WANT YOU!



Job Description

The successful candidate will report to the Head of Department/ CGT Manager on his daily job responsibilities. He would be responsible for the supervision of his staffs’ daily job responsibilities as well as in ensuring that all the machines are running on tip-top condition.


Job Requirements

• Degree in IT, Computer/Electronic Engineering, or its equivalent


• Minimum of 2 years of similar or relevant working experience as Casino Technical Supervisor who equipped with sound technical knowledge and hands-on in repairing as well as trouble shooting on Slot Machines or related Electronic Gaming Machines.

• Familiar with Windows Servers, Database and Networking

• Familiar with the latest gaming technology

• Ability to perform second level of machine troubleshooting down to the PCB Electronic component level

• Ability to repair controllers, LCD, LED etc.

• Possess strong leadership, planning and managerial skills

• Ability in conducting Technical Training program to a Technical crew

• Familiar with major PC Application Software
• Excellent interpersonal, communication and analytical skills
• Able to write report and recommend new idea for improvements

• Fresh Graduate is encouraged to apply


Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

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