Retail Crew (Skytropolis)

Date: Nov 30, 2023

Location: Genting Highlands, Pahang, MY

Genting Malaysia Berhad


Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business covering theme parks, gaming, hotels, seaside resorts and entertainment in Malaysia, the UK and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. The flagship projects under this plan include Skytropolis, Outdoor Theme Park and next to it is the Sky Avenue & Sky Plaza, a shopping haven for the chic and stylish, with some of the most prestigious lifestyle brands and signature franchises from around the world. The plaza will also house a state-of-the-art cable system, which connects the Sky Avenue to the mid-hill Genting Premium Outlet, with a transport capacity of 3,600 passengers per hour per way.

If you are searching for a dynamic career in the leisure and hospitality industry that offers exciting challenges and growth opportunities; and are a results-driven team player, who is passionate about making people happy then…WE WANT YOU!


Job Description:

  • Open and close the store according to trained SOP’s
  • Demonstrate product knowledge by presenting the features and benefits of the merchandise to the guests
  • Follow the steps of service
  • Display stock attractively according to presentation standards
  • Participate in stock takes
  • Receive and process incoming stock
  • Report out of date, missing or damaged stock
  • Rotate stock and monitor use by dates
  • Process stock transfers
  • Operate ePOS equipment according to procedure
  • Create an exciting and vibrant park atmosphere by “spruiking’ retail items
  • Act with confidence in responding to guest enquiries in a helpful manner
  • Provide memorable moments for guest whenever possible
  • Take full ownership of the government to resolve guest challenges as soon as possible
  • Deliver excellence in guest service at all times
  • Suggest and recommend to guest


Job Requirement:

  • Minimum SPM qualification;
  • Pleasant personality;
  • Able to converse in English & Bahasa Malaysia.






Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!