Operation Executive - Road Charge

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
 
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
 
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!       

Job Responsibilities:

• Monitor road charge operations and traffic flow.
• Ensure road toll fares are collected accurately and promptly.
• Manage Electronic Road System (e.g.: RFID, SmartTag, etc.)
• Supervising staffs, including
  
  • Hiring, training and managing booth attendants and plaza attendants.
  • Conducting performance evaluations and handling disciplinary actions.
  • Creating work schedule and managing shift coverage.
• Generate financial report.
• Reconcile toll fare collections and investigate discrepancies.
• Handle escalated complaints and respond to public inquiries.
• Enforce safety regulations for staffs and drivers.
• Coordinate with relevant authorities or emergency services as required.

Job Requirements:

• Possess a Bachelor Degree in Mechanical / Electrical / Civil Engineering / Information Technology.
• Minimum of 3 years' working experience in Road / Highway / Expressway operations.
• Prior experience in Road / Highway / Expressway operations will be an added advantage.
• Willing to based at Resorts World Genting, Pahang

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!