Manager - Tenancy Management

Date: Jun 21, 2022

Location: Genting Highlands, Pahang, MY

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.


With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.


If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!



Job description:

  • Monitor and manage day-to-day Mall Operations including property management, tenant management, cleanliness, facilities management, repairs, maintenance and security.
  • Ensure tenants complies to the house rules, tenancy agreements, regulations of the mall.
  • Ensure all periodical services been carried out as schedule.
  • Identify process improvements, automation opportunities and streamlining for cost efficiency and staff productivity
  • Responsible for expenses budget setting and overall expenses control of shopping malls operations.
  • Able to conduct root cause analysis to problems and crystalise / propose solutions and options with target deadlines and costs implications.
  • Managing good and professional rapport with tenants and business associates and other department colleagues.
  • Define, manage and track quality and service key performance indicators on all operational aspects
  • Manage and guide the team on daily operational matters and malls enhancement projects.
  • Manage good and professional rapport with other supporting departments.
  • Lead implementation of improvement projects.


 Job requirements:

  • Possess Bachelor Degree in Business Studies/Property/Building Management or its equivalent with 7 years working experience in property/shopping mall management.
  • At least 2 years’ experience in leading/ supervise a group of team members
  • Good understanding of shopping mall operations and associated policies and procedures.
  • Strong interpersonal skills and able to communicate effectively with internal and external parties. 
  • Willing to base at Genting Highlands Resort, Pahang


Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: Manager, Management