Front Office Manager (FWH)

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Description:

• Organize, plan, train, control, coordinate, direct and evaluate Front Office Performance quality service and operation.
• Responsible for manpower, budget, equipment and machinery.
• Responsible for the effective implementation of the Quality Management System based on ISO 9001:2008
• Enforce departmental policies, standards, procedures and controls.
• Assist in departmental annual budget through sales and occupancy forecasts, payroll operating and capital expenses.
• Supervise staff roster and schedules.
• Take on work- related assignments as and when delegated by the management.

Job requirement:

• At least 3-5 years experience as Assistant Front Office Manager  
• Creative and energetic character
• Strong leadership and willingness to share
• Experience in handling event and planning set-up of new area will be an advantage
• Enthusiastic, team player and trainer
• Overseas experience will be an advantage

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!