Executive - Studio

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
 
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.

 
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Executive – Studio (Technical)

Resorts World Genting Based

Job Description

• The Multimedia Executive is responsible to support the operation, maintenance and technical aspects of multimedia systems across the resort.
• To manage and maintain CMS platforms including Scala, Coolux (Wonderwall), IPTV, Trend-D and Wayfinding systems.
• To ensure content is accurately deployed and displayed across resort-wide digital screens and platforms.
• To monitor system performance, server/CMS logs and troubleshoot issues related to playback, connectivity and hardware.
• To provide technical support for multimedia systems including LED screens, TVs, wayfinding displays and other digital installations.
• To support the operation and maintenance of multimedia and interactive systems within the Genting Guest Xperience Centre (GGXC).
• To ensure system uptime, stability and seamless guest experience across GGXC interactive and immersive platforms.
• To troubleshoot and resolve technical issues on-site including screen blackout, playback errors and system faults.
• To perform preventive maintenance, periodic checks and testing to ensure all equipment functions properly.
• To coordinate with vendors, IT and engineering teams on system support, upgrades and integration.
• To maintain logs of issues, report major incidents and follow up with vendors for resolution.
• To ensure all work complies with SOP, operational standards and best practices.
• To assist in content testing and support basic video playback verification (video editing knowledge is an added advantage).
• To have a teamwork spirit, positive attitude and be supportive in daily operations.

Job Requirements

• Degree in Multimedia, IT, Broadcast or related field
• or Diploma qualification with minimum 2 years of relevant working experience
• Experience in managing CMS platforms or multimedia systems will be an added advantage
• Basic knowledge of AV systems, LED screens, display technologies and troubleshooting
• Familiarity with systems such as Scala, Coolux, IPTV or similar platforms is preferred
• Strong problem-solving and technical troubleshooting skills
• Basic understanding of video formats, playback and content handling
• Proficient in Microsoft Office and general computer applications
• Basic video editing knowledge (Adobe Premiere Pro / After Effects) will be an added advantage
• Good communication skills and ability to work with multiple stakeholders
• Working experience in similar large-scale environment will be an advantage

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!