Executive - Social Media (Content Creator)

Date: Aug 17, 2018

Location: Genting Highlands, Pahang, MY

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Genting Malaysia Berhad


Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business covering theme parks, gaming, hotels, seaside resorts and entertainment in Malaysia, the UK and the US. It is one of the largest listed companies in Malaysia.


With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. The flagship projects under this plan include the world’s first Twentieth Century Fox World Theme Park featuring more than 25 rides and attractions of unique cinematic and entertainment concepts based on the Fox blockbuster movies. Next to it is the Sky Avenue & Sky Plaza, a shopping haven for the chic and stylish, with some of the most prestigious lifestyle brands and signature franchises from around the world. The plaza will also house a state-of-the-art cable system, which connects the Sky Avenue to the mid-hill Genting Premium Outlet, with a transport capacity of 3,600 passengers per hour per way.


If you are searching for a dynamic career in the leisure and hospitality industry that offers exciting challenges and growth opportunities; and are a results-driven team player, who is passionate about making people happy then…WE WANT YOU!



Job Description

  • Development of content for our social media platforms, incorporating tactical ideas
  • To produce captivating promotional imagery & copy for offers and competitions
  • Contest ideation to increase engagement to our social media channels
  • Promote content on social networks and monitor engagement (e.g. comments and shares)
  • Managing reviews on company’s social media profiles & third party websites
  • Social care for our customers to handle inquiries which comes through our social media channels
  • Identify customers’ needs and recommend new topics
  • Developing analytics reports and collating data from social media, presenting analysis of content performance, campaigns

    and trends.

  • Listening and engaging in relevant social discussion about our company, competitors, and/or industry, both from existing customers and leads and from brand new audiences that don't yet know us
  • Working alongside other marketers and content producers to help distribute content that educates and entertains our audience
  • Monitoring trends in online community channels, trends and applications, competition and be aware of market changes and development.
  • Actively be responsible with customer engagement, customer response and crisis management where necessary.
  • Liaising with agencies, media agencies, designers, working partners, collaboration companies etc.


    Job Requirements

  • Candidate must possess with at least a Diploma, or Degree in Marketing, Mass Communication or equivalent.
  • Proven 2-3 years work experience as a Content Creator, Copywriter or similar role
  • Possess experience in content published & social media accounts
  • An ability to fact-check long-form content pieces
  • Possess good command of both spoken and written English and Bahasa Malaysia
  • Able to converse in Mandarin would be an added advantage;
  • Creative / Out of the box thinker and problem solver.
  • Possess experience in content published & social media accounts
  • Experience in DSLR & digital video cameras & sound equipment would be a plus
  • Tech savvy, good working knowledge on digital & social media, apps development functions with considerable knowledge of audio/visual equipment, hardware, software and techniques used in photo/video production & editing.
  • Knowledgeable in advertising and digital media campaigns


Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: Social Media, Media, Advertising, PR, Marketing

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