Director of Banquet & Events Operations

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
 
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
 
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Description

• Plan, coordinate and manage MICE events, conferences, banquets and corporate functions from planning to execution.
• Act as the main liaison with clients to understand event requirements and ensure successful delivery.
• Coordinate event logistics including venue setup, catering, audio-visual, technical support and guest services.
• Work closely with internal departments such as sales, banquet operations, kitchen, engineering and housekeeping to ensure smooth event execution.
• Conduct event briefings, prepare event orders and oversee on-site event operations.
• Monitor event budgets, manage costs and support revenue generation through upselling event services.
• Ensure high standards of service quality, safety compliance and customer satisfaction.

Job Requirements

• Degree or Diploma in Hospitality Management, Event Management, Tourism or related field.
• Minimum 5 years of experience in event management, MICE, banquets or hospitality operations, with at least 2 years in a managerial role.
• Strong organizational and project management skills with the ability to manage multiple events simultaneously.
• Excellent communication and stakeholder management skills.
• Ability to work under pressure and manage event operations during weekends or public holidays when required.
• Proficient in event planning tools, Microsoft Office and event documentation processes.
• Willing to be based in Genting Highlands

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!