Customer Service Assistant

Date: Jan 1, 2022

Location: Genting Highlands, Pahang, MY

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.


With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.


If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!


Job Description

  • Maintain courteous customer service and respond promptly to shopper's enquiries, complaints or requests
  • Promote mall's event, activities and shop's outlet to shoppers
  • Assist in amll operations matters related to cleanliness, safety and mall's common facilities matters
  • Handle lost and found cases
  • Handle loan services such as baby stollers, wheelchairs, etc
  • Other special duties as assigned by the supervisor of the reporting department


Job responsibilities

  • Minimum SPM qualification
  • Presentable appearance
  • Able to communicate in English & Bahasa Malaysia
  • Willing to base at Genting Highalands Resort, Pahang



Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: Customer Service