Customer Service Assistant

Date: Apr 8, 2020



Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business covering theme parks, gaming, hotels, seaside resorts and entertainment in Malaysia, the UK and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. The flagship projects under this plan include the Skytropolis and outdoor Theme Park. Next to it is the Sky Avenue & Sky Plaza, a shopping haven for the chic and stylish, with some of the most prestigious lifestyle brands and signature franchises from around the world. The plaza will also house a state-of-the-art cable system, which connects the Sky Avenue to the mid-hill Genting Premium Outlet, with a transport capacity of 3,600 passengers per hour per way.

If you are searching for a dynamic career in the leisure and hospitality industry that offers exciting challenges and growth opportunities; and are a results-driven team player, who is passionate about making people happy then…WE WANT YOU!



Job Description

  • To assist shoppers and tenants with requests, inquiries, complaints, feedbacks, suggestions and concerns in professional manners.
  • To provide friendly and efficient service to guests and visitors in the resort
  • Assist on redemption and contest programs


Job Requirement

  • Minimum SPM qualification
  • Able to converse in English and Bahasa Malaysia. 
  • Able to speak Mandarin is an added advantage
  • Able to work on Weekends and Public Holiday
  • Well-groomed and pleasant personality with good interpersonal and communication skill



Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: Customer Service