Counter Clerk - Transport (NTB)

Date: May 18, 2023

Location: Genting Highlands, Pahang, MY

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Description

Duties & Responsibilities

* To sell express bus and skyway tickets.

* To handle customer inquiries on bus schedules and types of tickets and packages sold at the counter.

* To handle and record GWC redemption in exchange for bus tickets.

* To handle telephone calls and inquiries on bus services.

* To ensure money is collected from the customers for each transacted sales.

* To generate sales reports, tally it with the cash collection and hand it over to the supervisor on duty for verification, safekeeping and bank in purposes

* To provide good customer services by attending and giving the correct information to the customer.

* To act as a ticket checker by checking and tearing bus tickets from passengers.

* To understand other types of services, entertainment facilities and hotels at the resort.

* Attend customer at the Expres Bus eKiosk Ticketing.


Job Requirement

  • Minimum SPM qualification or its equivalent;
  • Able to communicate & write simple English and Bahasa Malaysia;
  • Possess PC knowledge will be an added advantage;
  • Good working performance & disciplinary record



Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: Clerical, Administrative