Assistant Manager Costume Distribution & Inventory

Date: Nov 15, 2018

Location: Genting Highlands, Pahang, MY

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Job Title: Assistant Manager, Costume Distribution & Inventory (1)
Department: Entertainment Section: Costuming
Job Grade:   Competency Group: Manager
Reports To: Manager, Costume Distribution & Inventory Direct Reports: 2 persons
       
Desired Qualifications *Minimum qualification of Bachelor's degree or technical diploma
Experience *Malay and Mandarin speaking, reading and writing skills helpful.
Skills: *Confidence in speaking, reading and writing English essential.
  *Minimum 6 years in costume distribution, with at least 2 years in a managerial position
  *Knowledge of health and safety requirements and safe use of chemicals in a laundry facility
  *View problems as a challenge and take initiative for finding solutions
  *Ability to work logically and systematically with good time management
  *Information Technology literate and the ability to handle electronic data
  *Experience training colleagues on implementing new processes    
  *Outstanding leadership and management skills
Job Summary To ensure all costume pieces are laundered appropriately and within a given time frame, repaired as needed, and given back to colleagues in an efficient manner.
       
Job Specific Responsibilities:
The Assistant Manager, Costume Distribution & Inventory will assist to manage a team of costume attendants for multiple distribution locations.  S/he will support the development and implementation of a costume distribution and inventory system; use and manage IT systems to manage costume inventory levels, delivery and transport controls and costs and to coordinate and control the aging cycle; work closely with costume development team and suppliers/vendors to ensure smooth operations and high quality costumes.  The Assistant Manager is responsible for the organization of daily and weekly scheduling; ensuring highest standard of service to all internal customers; and constantly monitors workplace safety practise and update safety training to promote safe working environment at all distribution locations.  They will need to often be prepared to act as the in charge person for the distribution area based on the rotating schedule of the theme park operation.
Working Environment:
This position is based both in the costume distribution area and around the park.  It is expected the Assistant Manager will actively watch entertainment offerings on a daily and weekly basis to improve quality. 
       
Key Responsibilities
Learning & Growth
*To attend training and development programs in order to promote personal and career growth.
*To engage and participate in the daily briefing programs.
*To participate in assigned On-The-Job training, demonstrating competence, completing assignments and applying SOP's, new skills and standards back in the workplace.
 
Process Quality
*To comply with company standards at all times in order to drive and improve business excellence.
*To understand, follow and enforce all standard operating procedures in order to exceed the operational requirements and ensure Guests receive the highest standards of quality and service at all times.
*To help achieve department and company objectives, action plans and key performance indicators.
*To enforce and adhere to all Malaysian laws, Health, Safety & Environmental policies, industry and company rules and regulations, reporting and safety concerns or incidents to management in order to minimise risk and maintain a clean, safe and hygienic environment for all Guest, Cast & Crew.
*To manage emergency situations that may arise in order to minimize possible damage, loss or injury to any Guests, Cast & Crew or Company property.
 
Guest & Market
*To display a friendly, helpful and cheerful attitude while communicating effectively with out Guests and fellow Cast & Crew in order to support the company vision, core values and brand promise.
*To represent and promote 20th Century Fox World in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders.
*To listen actively to our Guest feedback, request and concerns in order to take action in an ethical, effective and timely manner to exceed their expectations.
 
Financial Results
*To maintain building, facilities, equipment and supplies in order to minimise damage, reduce waste and control costs.
*To actively seek and implement cost saving programs in order provide positive financial results.
 
       
*This job description is not intended to be all-inclusive; you may be required from time to time to perform other duties or work in other locations to meet business needs.


Job Segment: Assistant Manager, Distribution, Inventory, Manager, Management, Operations

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