Assistant Manager (Theme Park - Learning & Development)

Date: Nov 22, 2021

Location: Genting Highlands, Pahang, MY

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!


Job Responsibilities:


The L&D Assistant Manager is responsible to assist Manager in managing all theme park learning and development initiatives, and supporting on engagement activities. He/she will act as a key role model across our theme park organization driving a culture of learning and spotting opportunities to motivate, inspire and educate individuals at all levels from senior management through to staff level. The job scopes includes: 


  1. To oversee a collective of training programmes from the company induction programme; bespoke learning initiatives to eLearning programmes and blended activities. 
  2. Conduct training needs analysis and work with key stakeholders to identify learning needs.
  3. Support L&D manager to identify learning opportunities to implement, and manage the full learning lifecycle from concept through to delivery or handover.
  4. Consult, advise and support in training and development decisions for all areas of the organization.
  5. Support by managing and coaching the learning and development team to develop their skillsets personally and professionally.
  6. Support in the creation and management of eLearning initiatives and utilise the company wide iLearn system to capitalise on virtual learning and increase our presence in the virtual learning space.
  7. Maintain understanding of new educational and training tools, techniques and methods and propose to L&D Manager for implementation.
  8. Assist L&D manager on Quality Assurance framework of all the L&D activities from training in-house to delivery of training by front line teams.
  9. Assist and guide operational teams in implementing a training master plan for the theme park division. Observing On-the-Job training and finding ways and opportunities to improve trainer quality, content delivery and record maintanance to ensure success of OJT process.
  10. Be a point of contact for training related matters, consult, advise and support in training and development intervention for all areas of the theme parks, as well as liaise with the HR Training and Development teams on training matters.


Job Requirements:


  • Candidate who has experience acting as a Consultant or Advisor for a learning and development function and experience in delivered business change initiatives for large and complex organisations;
  • Possess experience lead and manage diverse teams;
  • Work at corporate level, leading on group learning & development decision making;  
  • Experienced in managing learning management system and eLearning content creation;
  • HRDF Certified Trainer is an added advantage; 
  • Digital savvy and well verse with Microsoft suites of applications;
  • Excellent interpersonal skills to be able to interact with all levels of stakeholders.
  • Excellent verbal and written English communication skills.  Additional language skills a plus.


Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

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