Assistant Front Office Manager

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
 
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
 
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

BASIC FUNCTION: Assist the Front Office Manager with organising, planning, training, controlling, coordinating, directing and evaluating Front Office performance quality service and operation.

Responsible for manpower, budget control, equipment and machinery.

JOB SPECIFICATION –  ASSISTANT FRONT OFFICE MANAGER

1. Minimum SPM education

2. Preferably Diploma/Certificate in Hotel Management

3. Basic computer knowledge

4. Excellent customer skills

5. Proficiently in spoken and written English

6. Preferably with two (2) years working experience as Duty Manager/ Guest Service Manager or one (1) year working experience as Assistant Club Manager (Front Office) and at least five (5) years of experience in hotel Industry

7. Well versed in Front Office job functions

8. Good computer skill

9. Able to write reports and make recommendation when required

10. Planning on manpower deployment

11. Planning of Departmental annual budget / marketing strategies

12. Abilities improve department’s and staff performance

13. Abilities to implement company policies and procedures effectively

14. Abilities to work independently

15. Abilities to motivate coach and groom for career advancement

16. Good interpersonal skills

17. Good leadership

18. Organize and systematic

19. Creative and innovative

20. Willing to work long hour

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!